Bramley Motor Cars

Returns

Goods which prove unsuitable may be returned for refund, credit note or exchange if they are returned to us within 7 days of receipt. Subject to the following conditions:

  • Items are returned carriage paid
  • Items must be in a re-saleable condition
  • Items must be returned unused in their original condition, in the original undamaged packaging (we reserve the right to levy a charge to replace damaged or defaced packaging)
  • Any item has been returned for any reason other than a product fault or a mistake we have made, you will be refunded the cost of the goods less a re-stocking charge (up to a maximum of 25% of the product rrp) but we will not refund the original postal charge or the postal charge for returning the product to us. This does not affect your statutory rights
  • We cannot accept returns on any items which have been specially manufactured or ordered for you
  • The senders name, address and a copy of the original invoice stating if you require replacement, credit note or refund must accompany all returns. Please state reason for return
  • We cannot except responsibility for undelivered returned parcels, please obtain proof of posting and adequate insurance for loss or damage
  • Bramley Performance are not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts
  • If any item supplied is faulty / damaged you must inform us before returning the item within 5 days of receipt and we will inform you of the returns procedure